Contact Us

Need help, have a question, or want to share feedback? Our support team at Magius Casino is here for you 24/7. We value every player and aim to provide timely and professional assistance across all inquiries.

How to Reach Us

You can contact our dedicated support team through the following channels:

Live Chat: Available 24/7 directly on the website. Click the chat icon in the bottom-right corner to start a conversation with a support agent.
Email Support: Send your inquiries to support@magiuscasino.bet. We typically respond within 12–24 hours.

Typical Questions We Can Help With

Account registration or verification issues
Deposit, withdrawal, or payment options
Bonuses and promotions (including weekly reloads and bonus crab)
Mobile access or technical troubleshooting
Sports betting or live casino functionality

Business or Affiliate Inquiries

For business development, marketing, or affiliate-related questions, please contact our partnerships team at support@magiuscasino.bet.

Before You Contact Us

We encourage you to visit our first – many common questions about bonuses, payments, and mobile access are answered there.

Responsible Gaming Support

If you need assistance related to responsible gaming, limits, self-exclusion, or account control, please visit our page or speak directly with our trained support agents via live chat.

Our Support Languages

Our support is currently available in English. Support in other languages may be available depending on your location and agent availability.

Mailing Address

Customer Service Department
Magius Casino
Rue de la Liberté 88, 1000 Brussels, Belgium